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📞 Contact Information — SoundsGood
SoundsGood is a store of musical instruments and professional sound equipment. Here you'll find all ways to reach us, opening hours, the goods pickup point in Kyiv, delivery terms and cooperation for business and institutions. We've worked since 2015, consultations are free.
1000+
instruments
instruments
10,000+
customers
customers
24–48 h
delivery
delivery
1–3 years
warranty
warranty
📲 Contacts
Choose a convenient way to reach us. We reply during working hours, the average response time is about 15 minutes.
☎️ Phone
+380 (73) 060 01 01
Consultations, orders, service
💬 Viber / Telegram
+380 (73) 060 01 01
Quick questions, photos and videos of instruments, order status
✉️ E-mail
info@soundsgood.kiev.ua
Invoices, tenders, service and spare parts
🕒 Opening hours
📅 Store and consultations
Monday – Friday: 11:00–18:00
Saturday, Sunday: closed
⏰ Outside hours
Requests received on weekends or in the evening are handled on the next business day (usually by 12:00).
📍 Goods pickup point (self-collection)
You can collect your order yourself at our pickup point in Kyiv, near the Dorohozhychi metro. Before visiting, call so we can prepare the goods and confirm availability at the point. Self-collection is free.
🏠 Address
Olzhycha St, 15, Kyiv
04116, Ukraine
🚇 Getting there
Dorohozhychi metro — 5 min walk.
🅿️ Free parking nearby.
📦 What we hand over
Collection of paid and ready orders. Call before visiting: +380 (73) 060 01 01.
🕒 Pickup hours
Mon–Fri: 11:00–18:00
Sat–Sun: closed
🚚 Delivery and payment
Place orders on soundsgood.com.ua with delivery across Ukraine. We resolve most questions about availability and configuration remotely.
Nova Poshta
Across Ukraine, usually 1–2 days (24–48 h)
Free from 4,000 ₴
Free delivery from the order amount
Payment
On delivery or online; 0% instalments
Self-collection
Free at the pickup point in Kyiv
🏢 For business and institutions
We work with sole traders, LLCs, educational institutions, orchestras and music schools. We help with turnkey solutions and documents.
🧾 Invoices and documents
Invoices for sole traders/LLCs and educational institutions, a full set of documents.
🏛️ Prozorro tenders
Participation in tenders, supply for schools, orchestras and ensembles.
🎓 Partnership for music schools
Special terms and individual selection for educational institutions.
🔧 Service centre
Own service, 1–3 year warranty, spare parts and maintenance.
🎵 Musical instruments and sound equipment at SoundsGood
SoundsGood is a store of musical instruments and professional sound and lighting equipment, with a showroom and goods pickup point in Kyiv and delivery across Ukraine. We help you choose and buy instruments and gear for musicians, bands, recording studios, educational institutions and orchestras: keyboards and synthesizers, digital and acoustic pianos, drum kits, percussion, orchestral and marching instruments, speakers, microphones, lighting and accessories. We work with official brands and provide a product warranty.
We ship orders via Nova Poshta across Ukraine, usually within 1–2 days; delivery is free from 4,000 ₴. Self-collection is available at the pickup point in Kyiv, with payment on delivery or online and 0% instalments from PrivatBank and monobank. For sole traders, LLCs, music schools, orchestras and educational institutions we issue invoices, take part in Prozorro tenders and put together turnkey solutions. If you need a consultation — call, message us in messengers or by e-mail, and we'll help you choose and check availability.
❓ Frequently asked questions
How do I contact SoundsGood?
Call +380 (73) 060 01 01, message us on Viber or Telegram at the same number, or e-mail info@soundsgood.kiev.ua. We reply during working hours, with an average response time of about 15 minutes. Consultations are free.
What are your opening hours?
The store and phone consultations work on weekdays: Monday to Friday from 11:00 to 18:00. Saturday and Sunday are closed. Requests outside hours are handled on the next business day, usually by 12:00.
Where are you located and where is the pickup point?
The pickup point and showroom are in Kyiv at Olzhycha St, 15 (04116), near the Dorohozhychi metro (about a 5-minute walk). There's free parking nearby. Before visiting, call so we can prepare the goods.
Can I collect my order myself?
Yes, you can collect your order yourself at the pickup point in Kyiv at Olzhycha St, 15. Self-collection is free. We hand over paid and ready orders during working hours. We recommend calling ahead on +380 (73) 060 01 01.
How and where do you deliver?
We deliver via Nova Poshta across Ukraine, usually within 1–2 days. For orders from 4,000 ₴ delivery is free. You can place an order on soundsgood.com.ua — we resolve most questions remotely.
What payment methods are available?
Payment on delivery or online, as well as instalments and 0% financing from PrivatBank and monobank — up to 12 payments. For sole traders, LLCs and educational institutions we issue invoices with a full set of documents.
Do you work with business, institutions and tenders?
Yes, we work with sole traders, LLCs, music schools, orchestras and educational institutions: we issue invoices, take part in Prozorro tenders and put together turnkey solutions. There's a partner programme for music schools.
Is there a warranty and service?
Yes, we work with official brands and provide a product warranty (usually 1–3 years depending on the manufacturer). We have our own service centre: maintenance, repair, spare parts and advice. For service questions, contact +380 (73) 060 01 01.