• 1.1. Public Offer (Offer) — a public proposal by the Seller addressed to an unlimited number of persons to conclude a distance sales contract for goods under the terms of this Offer.
• 1.2. Goods — a tangible item of sale selected by the Buyer on the Website, added to the cart or purchased remotely from the Seller.
• 1.3. Online Store (Website) — the Seller’s website at https://soundsgood.com.ua, created for retail and/or wholesale sale of goods based on the Buyer’s review of their description on the Internet.
• 1.4. Buyer — a legally capable individual over 18 years of age purchasing goods for purposes not related to entrepreneurial activity, or a legal entity / sole proprietor.
• 1.5. Order — a duly completed request by the Buyer to purchase Goods, placed via the cart on the Website, by e-mail or by phone of the Seller.
• 1.6. Acceptance — full and unconditional acceptance of the terms of this Offer by performing the actions specified in its preamble.

• 2.1. The Seller undertakes to transfer the Goods into the ownership of the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.
• 2.2. The date of conclusion of this Agreement is the date of Acceptance of the Offer by the Buyer, provided that the Buyer receives an electronic order confirmation from the Seller. At the Buyer’s request the Agreement may be drawn up in writing.

• 3.1. The Buyer places an Order independently via the “Cart” form on the Website or submits an order by e-mail/phone indicated in the “Contacts” section.
• 3.2. The Seller may refuse to fulfill the Order if the data provided by the Buyer are incomplete or doubtful.
• 3.3. When placing an Order, the Buyer shall provide the following mandatory information:
  • surname and name of the Buyer;
  • delivery address (if door-to-door delivery is selected);
  • contact phone number;
  • tax ID / registration details (for legal entities / sole proprietors).
• 3.4. The name, quantity, item code and price of the Goods are displayed in the Buyer’s cart on the Website.
• 3.5. Any party that requires additional information is entitled to request it. If the Buyer fails to provide the necessary data, the Seller is not responsible for the proper execution of the Order.
• 3.6. By accepting this Offer, the Buyer gives consent to the processing of their personal data and confirms that they have been informed about the purposes, scope and conditions of such processing (see Section 8 of this Agreement).
• 3.7. The Buyer is responsible for the accuracy and relevance of the information provided.

• 4.1. Prices for Goods are set by the Seller and indicated on the Website in UAH, including VAT.
• 4.2. The Seller may change prices unilaterally depending on market conditions; however, a fully paid Order is not subject to re-pricing.
• 4.3. Delivery cost is not included in the price of the Goods and is paid by the Buyer according to the tariffs of the selected delivery service. The Seller may provide an estimated delivery cost upon the Buyer’s request.
• 4.4. Available payment methods (depending on the options active on the Website):
  • online payment by bank card;
  • bank transfer (for companies / sole proprietors);
  • cash on delivery (according to the carrier’s tariffs);
  • installment plans (“Payment by installments”) from PrivatBank / monobank (if available and according to the bank’s terms).
• 4.5. The Buyer’s monetary obligation is deemed fulfilled at the moment the funds are credited to the Seller’s bank account.
• 4.6. Delivery is carried out within the territory of Ukraine by Nova Poshta or another carrier available on the Website.
• 4.7. Upon receipt of the Goods, the Buyer shall check the quantity, completeness and appearance of the Goods in the presence of the carrier’s representative. A signature on the receipt/order/ transport waybill confirms that there are no claims regarding these parameters.
• 4.8. Ownership and risk of accidental loss or damage of the Goods pass to the Buyer from the moment: (a) the Buyer receives the Goods in person (pick-up / courier delivery), or (b) the Goods are handed over to the carrier for shipment to the Buyer.

5.1. The Seller shall:

• supply the Goods in accordance with this Agreement and the placed Order;
• not disclose confidential information about the Buyer, except in cases stipulated by law or necessary for the execution of the Order.

5.2. The Seller is entitled to:

• unilaterally change the terms of this Agreement and prices by publishing an updated version on the Website. The changes are effective from the date of publication.

5.3. The Buyer shall:

• familiarize themselves with the terms of this Agreement and current prices on the Website before placing an Order;
• provide full and accurate data necessary to process the Order and arrange delivery.

• 6.1. The Buyer may return non-food Goods of proper quality within 14 calendar days (excluding the day of purchase) if the Goods do not fit by shape, dimensions, style, color, size or for other reasons. Returns are possible if the Goods have not been used, the commercial appearance, consumer properties, packaging, seals and labels are preserved, and the sales receipt is available.
• 6.2. Refunds for Goods of proper quality are made within 30 calendar days from the date the Seller receives such Goods, subject to clause 6.1 and the requirements of the applicable legislation of Ukraine.
• 6.3. Funds are returned to the Buyer’s bank account by non-cash transfer.
• 6.4. Delivery costs for returning Goods of proper quality are borne by the Buyer and are not reimbursed by the Seller.
• 6.5. If defects are found in the Goods during the warranty period, the Buyer may claim remedies provided by the Law of Ukraine “On Protection of Consumer Rights”. The period for eliminating defects is calculated from the date the Seller receives the Goods at its disposal.
• 6.6. Claims are considered if the Buyer provides the documents required by law. The Seller is not liable for defects that occurred after the Goods were transferred to the Buyer as a result of improper use/storage, actions of third parties or force majeure.
• 6.7. The Buyer has no right to refuse Goods of proper quality with individually specified properties (including custom-made items, non-standard sizes/specifications, special orders, etc.).
• 6.8. Goods shall be returned to the address specified on the Website in the “Contacts” section.

• 7.1. The Seller is not liable for damage caused as a result of improper installation, use or storage of the Goods by the Buyer.
• 7.2. The Seller is not responsible for late or improper execution of the Order if the Buyer has provided inaccurate or incomplete information.
• 7.3. The Parties are liable for failure to perform or improper performance of their obligations in accordance with the legislation of Ukraine and this Agreement.
• 7.4. The Parties are released from liability for full or partial non-performance of their obligations due to force majeure circumstances (war, military actions, natural disasters, etc.) that arose after the conclusion of this Agreement and are beyond the control of the Parties. The Party that cannot fulfill its obligations shall immediately notify the other Party.

• 8.1. By providing personal data during registration or when placing an Order, the Buyer grants the Seller voluntary, indefinite consent to process and use such data (including transfer to third parties acting under agreements with the Seller for the purpose of executing the Order) in accordance with the Law of Ukraine “On Personal Data Protection”.
• 8.2. The Seller does not disclose information received from the Buyer, except in cases provided for by law or necessary for the execution of the Order and operation of the Website (payment services, delivery services, etc.).
• 8.3. The Buyer is responsible for the accuracy and relevance of their personal data. The Seller is not liable for consequences resulting from outdated or incorrect data.

• 9.1. This Agreement is concluded on the territory of Ukraine and is governed by the legislation of Ukraine.
• 9.2. Any disputes between the Parties shall be resolved through negotiations; if no agreement is reached, disputes shall be resolved in court in accordance with the legislation of Ukraine.
• 9.3. The Seller may amend this Agreement by publishing a new version on the Website. Changes may also be introduced by mutual consent of the Parties in the manner provided for by the legislation of Ukraine.